![]() Please remember that if you forget your password, there is no way out there to recover the password. If you don’t want to type the password each time you connect the WD external drive to your PC, select Enable auto unlock for this computer (current user). Enter the password, re-enter the password to verify the same, and then provide a hint for the password so that you can easily remember the password in case you forget it. Step 3: Upon launching WD Security, you will see the following dialog box with an option to set your password. Click Troubleshoot to open a list of troubleshooters listed within Settings.Step 2: Connect your Western Digital external hard drive to your PC.Enter the keyword ‘troubleshoot’ in the search box.Open the Cortana app by pressing the Type here to search button on the taskbar.Plug the My Passport Ultra HDD into the laptop or desktop We recommend you to try DriverFix because it is very user-friendly and lightweight and it provides all necessary features to update and fix your drivers. This guarantees that you will not face any errors that may occur when you install an incompatible driver. On top of that, they can accurately match your hardware with its corresponding drivers. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Ĭlick here to download and start repairing.ĭriver updater software provide a quick and straightforward way to scan for antiquated or corrupted drivers that need updating. If you are having troubles fixing an error, your system may be partially broken. Open the Hardware and Devices TroubleshooterĮxpert Tip: Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. So the issue might be due to one of the USB controllers. Some users have stated that the drive is recognized when they connect it via USB 2.0 slots, but it isn’t detected when connected with USB 3.0 ports. In addition, connect the My Passport Ultra drive with an alternative USB slot. If so, changing the cable will probably fix the issue. It might be the case that the USB cable is faulty. Connect the Drive With Alternative USB Cableįirst, try connecting My Passport Ultra to the desktop or laptop with an alternative USB cable. How to fix WD My Passport Ultra not showing up or being detected 1. Check the Drive’s File System With EaseUS Partition Manager.Adjust the Path and Drive Letter for WD My Passport Ultra.Plug the My Passport Ultra HDD into the laptop or desktop.Update USB Controller and WD My Passport Ultra Device Drivers.Open the Hardware and Devices Troubleshooter.Connect the Drive With Alternative USB Cable.What to do if Windows 10 doesn’t detect WD Passport Ultra HDD It’s possible that you have an issue with your USB port if the external drive keeps disconnecting on Windows, so try using a different port or a different PC. Ensure that the device is properly connected and powered.ĭriver issues can also lead to your hard drive not appearing in File Explorer, so make sure that USB drivers are up to date. If an external hard drive isn’t showing in Windows, the first thing you should check are you cables. Home › Fix › Peripherals › WD My Passport Ultra not detected in Windows 10/11
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